Terms and Conditions of Use

Conditions for using Alas Express Pro with clarity and confidence

Last updated: December 24, 2025

1. Acceptance of Terms

By accessing and using Alas Express Pro ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

These terms apply to all visitors, users and other people who access or use the Service.

2. Service Description

Alas Express Pro is a shipment and logistics management software platform that offers:

  • Real-time GPS tracking of shipments.

  • Route optimization with artificial intelligence.

  • Fleet and driver management.

  • Automatic shipment status notifications.

  • Control panel for administration.

  • Mobile application for drivers.

3. User Accounts

3.1 Registration

To use certain features of the Service, you must register an account. You must provide accurate, complete and up-to-date information.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

3.3 Age Requirements

You must be at least 18 years old to create an account and use the Service.

4. Plans and Payments

4.1 Available Plans

  • Free Plan: Full features with usage limits.

  • Mixed Pro Plan: Advanced features for growing businesses. With product and service sales.

  • Standard Plan: Advanced features for growing businesses. With product or service sales.

4.2 Billing

Paid plans are billed monthly. Payment is processed at the beginning of each billing period.

4.3 Refunds

We offer a 7-day money-back guarantee for new subscribers. After this period, no refunds will be made for partial months.

5. Acceptable Use

By using the Service, you agree not to:

  • Violate any applicable law or regulation.

  • Transmit illegal, harmful, threatening, abusive or defamatory material.

  • Interfere with the operation of the Service.

  • Attempt unauthorized access to systems or data.

  • Use the Service to send spam or unsolicited content.

  • Resell or redistribute the Service without authorization.

  • Falsify shipment or tracking information.

6. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Alas Express and its licensors. The Service is protected by copyright, trademark and other laws.

You may not copy, modify, distribute, sell or rent any part of the Service without our prior written consent.

7. User Content

You retain all rights to the content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store and process that content for the purpose of providing the Service.

You are responsible for the content you upload and warrant that you have all necessary rights to do so.

8. Service Availability

We strive to keep the Service available 24/7, but we do not guarantee specific uptime. The Service may be temporarily unavailable due to:

  • Scheduled maintenance.

  • System updates.

  • Circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, Alas Express will not be liable for:

  • Indirect, incidental, special or consequential damages.

  • Loss of data, profits or revenue.

  • Service interruptions.

  • Third-party actions.

Our total liability will not exceed the amount paid by you in the last 12 months.

10. Indemnification

You agree to defend, indemnify and hold harmless Alas Express and its affiliates, directors, employees and agents from any claim, damage, obligation, loss, liability and expense arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you:

  • Violate these Terms of Service.

  • Engage in fraudulent activities.

  • Fail to pay applicable fees.

You may cancel your account at any time by contacting us.

12. Modifications

We reserve the right to modify these terms at any time. We will notify you of significant changes by email or through a prominent notice on the Service.

Continued use of the Service after changes constitutes your acceptance of the new terms.

13. Governing Law

These Terms will be governed by and construed in accordance with the laws of the Argentine Republic, without regard to its conflict of law provisions.

14. Contact

If you have questions about these Terms of Service, contact us:

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Terms of service